Frequently Asked Questions
Everything you need to know about TAURI tech and services.
What kind of warranty comes with TAURI electronics?
All TAURI products come with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy for opened electronics?
We offer a 30-day return window. If the item is opened, it must be returned with all original packaging and accessories to be eligible for a full refund.
Are TAURI accessories compatible with other major brands?
Yes, our cables, chargers, and peripherals are designed to meet universal industry standards like USB-C and Qi wireless charging for maximum compatibility.
How can I track my package after it ships?
Once your order is processed, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay, as well as installment options through Klarna and Affirm.